REFUND POLICY
Books and Flower Crazy Systems – sorry, no returns or refunds on these items.
Gift Certificates – are non-refundable and must be used by 1-year from issue date.
Online Store Refund Policy – Satisfaction guaranteed. Any issues with your delivery must be reported within 24 hours, accompanied by an email and photographs of your flowers to receive a replacement order. Contact us with any concerns.
The Ultimate Online Floral Class and The Ultimate Online Wedding Class– due to potential copyright infringement, there are no refunds on the Ultimate Online Flower Design Class.
In-person Workshop Classes – Refund policy – Full refunds for deposits are given within 10 days after registration. If you cannot make your chosen date, your registration does not expire and it may be used at a future class date. If you wish to transfer from the original date a $50 transfer fee will be added to any enrollment of a future class. Cancelling within 48 hours of class start time will incur a $100 fee to cover the cost of flowers that must be ordered for class. No transferring of classes to another person permitted.
