Books and Flower Crazy Systems – sorry, no returns or refunds on these items.

Gift Certificates – are non-refundable and must be used by 1-year from purchase date.

Online Store Refund Policy – Satisfaction guaranteed. Any issues with your delivery must be reported within 24 hours, accompanied by an email and photographs of your flowers to receive a replacement order. Contact us with any concerns.

The Ultimate Online Floral Class – due to potential copyright infringement, there are no refunds on the Ultimate Online Flower Design Class.

In-person Workshop Classes – Refund policy – full refunds for deposits are given within 10 days after registration. If you cannot make your chosen date, your registration does not expire and it may be used at a future class date. If you wish to transfer from the original date a $50 transfer fee will be added to any enrollment of a future class. No refunds if cancelling within 48 hours of class. No transferring of classes to another person permitted.