Books and Flower Crazy Systems – sorry, no returns or refunds on these items.
Gift Certificates – non-refundable and must be used by 1-year from purchase date.
Workshop Classes – refunds are only given if notice is received more than 48 hours before the start date of the semester.
Online Store Refund Policy – Satisfaction guaranteed. Any issues with your delivery must be reported within 24 hours, accompanied by an email and photographs of your flowers to receive a replacement order. Contact firstname.lastname@example.org with any concerns.