Books and Flower Crazy Systems – sorry, no returns or refunds on these items.
Gift Certificates – non-refundable and must be used by 1-year from purchase date.
Workshop Classes – full refunds are only given if notice is received 5 days prior to the start date of the semester. If you request a refund within 5 days of the semester start date, you can use your registration for a future semester. Your registration will not expire.
Online Store Refund Policy – Satisfaction guaranteed. Any issues with your delivery must be reported within 24 hours, accompanied by an email and photographs of your flowers to receive a replacement order. Contact firstname.lastname@example.org with any concerns.