Books and Flower Crazy Systems – sorry, no returns or refunds on these items.
Gift Certificates – are non-refundable and must be used by 1-year from purchase date.
Workshop Classes – refunds for deposits are given within 14 days after registration. If you cannot make your chosen date, your registration does not expire and it may be used at a future class date. If you cancel within 3 business days of class start date you’ll be charged full tuition. Unless you have a documented emergency.
Online Store Refund Policy – Satisfaction guaranteed. Any issues with your delivery must be reported within 24 hours, accompanied by an email and photographs of your flowers to receive a replacement order. Contact firstname.lastname@example.org with any concerns.
The Ultimate Online Floral Class – you have 14 days from the date of your order to contact us for a refund. If you elect to request a refund, you must ship your books and flower crazy system back to us if you have received them. Upon receipt of un-damaged goods we will issue your refund.